Minimizing risk is important. As a corporate group operating in the food and health fields, it is our responsibility to ensure stable supply of pharmaceuticals, infant formulas and enteral formulas, even in times of emergency.
Meiji Group has risk management systems in place for Food Segment and Pharmaceutical Segment. We conduct regular information sharing, identify problems, and outline resolutions.
We are in the process of further strengthening our business continuity plans. In the event of a major earthquake or other large-scale disaster, we aim to be able to restore operations as quickly as possible so that we can continue to supply important foodstuffs and pharmaceuticals. We carry out ongoing disaster awareness measures, and conduct regular drills for our employee safety confirmation systems. We are also implementing improvements throughout the value chain, including establishing robust operational and infrastructural systems, earthquake-proofing facilities, increasing the number of production sites, decentralizing supply sources, and establishing IT system backups.
To ensure that customers can be provided with the products and services they need even in times of disaster, the Meiji Group will establish business continuity plans that:
1. Ensure the lives and safety of persons involved in the Group and their families
2. Ensure that the Group continues to meet its social responsibilities
3. Minimize damage to our businesses that would arise from interrupted operations
We establish a variety of information security policies and rules which aim to protect our intellectual properties and strengthen the management of personal, confidential and other sensitive information. We thoroughly train employees in information security and strive to remain abreast of advances in IT technology.
We are also committed to providing stakeholders with all necessary information. Help desks and websites are available for customers for each of our businesses, and information is disclosed to shareholders and investors through investor relation activities and specialized websites.
The Meiji Group has established various rules to reduce risk associated with social networking services. Moreover, we draw employees' attention to such risk via an in-house portal site.
We appreciate the importance of customer privacy. We comply with relevant laws and standards for the protection of personal information, and have established a Group Personal Information Protection Policy.
Intellectual properties have grown increasingly important in recent years, due to society's growing awareness of intellectual property issues and a variety of new government measures. We acquire intellectual property rights for the new products and technologies we research and develop. These rights make it possible for us to continue supplying customers with high added-value products.