Contact Us

Notes on inquiries

■ Inquiry hours

  • We respond to inquiries in order during the following business hours.
    Business hours: Weekdays 9:00am to 5:00pm (excluding weekends and holidays)
  • After inquiry receipt, an automatic email is sent to notify you of inquiry receipt.

■ About personal information handling

  • We use advanced encryption technology (SSL: Secure Sockets Layer) to safely send and receive personal information.
  • Personal information and inquiry details are managed carefully in accordance with our Privacy Policy.
  • Personal information is only used to respond to inquiries.

■ Transmission

  • Depending on inquiry details, some time may be required before we can reply. In some cases, we may not be able to reply.
  • Depending on inquiry details, a respond may be issued by a Meiji Group company.
  • Response emails are sent to the individual. No responses, in part or in full,
    may be forwarded or reused without our explicit permission.

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