Contact Us

Notes on inquiries

■ Inquiry hours

  • We respond to inquiries in order during the following business hours.
    Business hours: Weekdays 9:00am to 5:00pm (excluding weekends and holidays)
  • After inquiry receipt, an automatic email is sent to notify you of inquiry receipt.
  • There are cases of emails not being received.
    If you are using a SPAM filter, please add the following to your whitelist.
    Domain: @meiji.com
    Email address: meiji-support@meiji.com
    Consult with your internet provider for information on how to configure your settings.

■ About personal information handling

  • We use advanced encryption technology (SSL: Secure Sockets Layer) to safely send and receive personal information.
  • Personal information and inquiry details are managed carefully in accordance with our Privacy Policy.
  • Personal information is only used to respond to inquiries.

■ Transmission

  • Depending on inquiry details, some time may be required before we can reply. In some cases, we may not be able to reply.
  • Depending on inquiry details, a respond may be issued by a Meiji Group company.
  • Response emails are sent to the individual. No responses, in part or in full,
    may be forwarded or reused without our explicit permission.

Please confirm the above and check one of the boxes below: “Agree” or “Not agree”. Consult with your internet provider for information on how to configure your settings.