Notes on inquiries
■ Inquiry hours
- We respond to inquiries in order during the following business hours.
Business hours: Weekdays 9:00am to 5:00pm (excluding weekends and holidays)
- After inquiry receipt, an automatic email is sent to notify you of inquiry receipt.
■ About personal information handling
- We use advanced encryption technology (SSL: Secure Sockets Layer) to safely send and receive personal information.
- Personal information is only used to respond to inquiries.
- Depending on inquiry details, some time may be required before we can reply. In some cases, we may not be able to reply.
- Depending on inquiry details, a respond may be issued by a Meiji Group company.
- Response emails are sent to the individual. No responses, in part or in full,
may be forwarded or reused without our explicit permission.
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