Notes on Inquiries
- We respond to inquiries in order during the following business hours.
Business hours: Weekdays 9:00am to 5:00pm (excluding weekends and holidays)
- After inquiry receipt, an automatic email is sent to notify you of inquiry receipt.
About personal information handling
- We use advanced encryption technology (SSL: Secure Sockets Layer) to safely send and receive personal information.
- Personal information is only used to respond to inquiries.
- Depending on inquiry details, some time may be required before we can reply. In some cases, we may not be able to reply.
- Depending on inquiry details, a response may be issued by a Meiji Group company or a distributor of Meiji Group.
- Response emails are sent to the individual. No responses, in part or in full, may be forwarded or reused without our explicit permission.
Inquiries on Active Pharmaceutical Ingredients, Enzyme and Contract Fermentation
Please send e-mail to: email@example.com
Please specify the following items in your e-mail:
- E-mail address
- Company and division
- The personal information will be used solely to respond to inquiries and for internal statistical processing.
- We will only respond to inquiries of API, enzyme and contract fermentation from this address.
- All copyrights to the content of replies belong to Meiji Seika Pharma Co., Ltd.
- Please refrain from using part or all of the content for other purposes without the permission of our company.
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